Custom Software Solutions & Enterprise IT Delivery
Official Project Management, Specification, and Legal Governance portal for Raku's Kitchen Direct-to-Consumer Cloud Kitchen & Catering Platform. Please review and digitally execute each agreement below. All digital signatures are sealed with cryptographic SHA-256 timestamps in compliance with Section 10A of the Information Technology Act, 2000.
Executive welcome letter, delivered technology overview, master credentials directory, daily 5-step kitchen operations routine, growth recommendations, and SLA summary.
Comprehensive business case, AS-IS vs. TO-BE ordering workflows, operational rules (lunch/dinner slots, advance notice), ROI calculation, and business KPI governance.
Complete technical and functional specifications: Next.js 14, Phone OTP Auth, Ola Maps Geocoding, Razorpay Payment lifecycle, Borzo 1-Click courier API, and Admin live console.
Contractual scope baseline, commercial breakdown (₹60k Web App, ₹15k AMC, ₹5k Domain & Cloud Hosting), client responsibilities, out-of-scope boundaries, and sign-off blocks.
Severity matrices (P1–P4), response & resolution MTTR, free bug-fix warranty, zero-cost menu & price updates covered under ₹15,000 AMC within ₹80,000 contract, plus ₹600/hr new feature rate.
Formal commercial billing package totaling ₹80,000 all-inclusive contract value (₹60k Web App, ₹15k AMC, ₹5k Domain & Cloud Hosting) with 1-click print-to-PDF layout.